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"We were recommended to ITC by our partners CarCare Group shortly before FCA regulations became effective in early 2005. The system looks and functions quite differently today when compared to our original launch programs and this is largely due to ITCs ability and desire to listen and respond to the need to develop and change. We have always found ITC to be helpful and willing to discuss our needs and where appropriate changes have been instigated very efficiently.

We would have no hesitation in recommending their services"

Sean Friedman
Bestodeck Ltd

Training Anytime ... Anywhere

The ITC Training Programme is available from any PC with internet access 24 hours a day, 7 days a week, so that you can complete your training at a time that suits you. Your progress is also saved as you go through; meaning you can log in and out at times that are convenient to you, completing the course in bite sized chunks.

IMI Accredited

ITC Learning & Development are an Approved Assessment Centre of the Institute of the Motor Industry (IMI), offering nationally recognised certification for our training courses. This certification also entitles application for licentiate membership of the industry leading awarding body.

Training Tailored to your job role

The ITC Training Programme utilises an online C.V. to collect users areas of responsibility and fits the training around those areas specified, ensuring that learners are competent in selling those products required of their job role. Training is further customised by putting learners through initial assessments and then presenting them with study material upon their weaker areas so they can be re-assessed with their newly acquired knowledge.

One login - all of your training needs

As ITC continues to grow in the depth and diversity of courses offered, no more user ID's are required for your learners. Instead user ID's are simply extended so that a single username allows access to a wealth of learning and expert knowledge.

Outstanding Assistance

ITC offers both online and telephone support. Our advanced online helpdesk ensures that your request gets directly to the system experts who can locate and rectify any issues as they arise, and whats more we don't hide our contact information; if you're more comfortable using the telephone then give us a call and one of our technical staff will be more than happy to assist you with your query. Hit the contact button at the top of the screen to find all of our contact information.

Learner Administration

The Report Manager gives your supervisors the ability to watch over their learners, to keep an eye on training progress, observation status and continuing professional development.

Online training is only one part of ensuring staff competency, to ensure your staff's compliance they should also be observed within the working environment, be it in a role-play or live situation. The Report Manager provides a system to print off, carry out and record learner observations to a standard reviewed by the FCA.